Saturday, April 23, 2005

Negative feedback

I think I may have to have a little talk with the weekday help.

For the past few months I've been helping the 9-to-5'ers with their Hold and Recall processing, picking up whatever slack which remains by Friday afternoon and putting a dent in the workload that used to sit all weekend until Monday. All in all it's a couple hours of work each day to process the incoming Hold Shelf items and weed away those that have expired. It's a job I don't really mind doing, as it gives me something to do other than my homework or random websurfing, but as time has gone on I've realized that the amount of books waiting for me when I punch in on Friday afternoon has been steadily growing over time. Whereas it used to take me about two hours to get the Saturday processing done, sometimes I find myself working all the way up until my noontime lunch break to get it all squared away.

The culprit, I suspect, is the weekday processor, who has come to rely on the fact that whatever she doesn't get around to on Fridays will magically be taken care of by me over the weekend. While I don't mind having my efforts recognized and valued, it's quite another thing to start slacking because you know it won't be your problem anymore at the end of the day. But this puts me in somewhat of a dilemma--do I make an issue out of this or not? Given the nature of the problem, there's no way to address it anonymously. Even if I ask my boss to be discreet about bringing up the issue, it doesn't change the fact that I'm the only possible person to complain about it in the first place.

Ah, the hidden price of being an overachiever...

1 comment:

SockPuppet said...

Yeah, that would make me really mad. What if you just do like 2 hours worth and leave the rest?